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Trident Awards

TRIDENT QUALIFICATION CHECKER

Unfortunately our office is currently closed for two weeks due to Covid-19. All work is being carried out by staff working from home however our telephone lines will be closed until Monday 30 November. In the meantime please email trident@laser-awards.org.uk with any queries. Please DO continue to send in exam papers to our office address as usual and they WILL be processed. Thank you for your understanding.

 

Christmas closure:

Our offices will be closed from 4:30pm on Wednesday 23 December 2020, re-opening at 9:00am on Monday 4 January 2021.

If you are planning to deliver any Trident Awards security courses or APLH courses in December/early January, please note the following – no exceptions can be made to these deadlines.

Paper exams for Trident Awards security courses and APLH courses:

  • Monday 14 December – last date for you to register courses which start on/between Wednesday 23 December and Wednesday 6 January inclusive.
  • Monday 14 December – last date for LASER to receive exam papers for marking and certification before 4 January.

Online proctored exams invigilated by LASER for Trident Awards security courses and APLH courses:

  • Friday 18 December – last date for you to deliver online exams in 2020. Learners must be uploaded on Wednesday 16 December.
  • Wednesday 6 January – first date for you to deliver online exams in 2021. Learners must be uploaded on Monday 4 January (and subsequently minimum 48 hours in working days before exam date and time, as usual).

Online proctored exams NOT invigilated by LASER for APLH courses only:

  • You will still be able to schedule and deliver proctored exams whilst the office is closed, however:
    • learners must have been registered with us by 12:00 midday Monday 21 December;
    • we will not be able to process and certificate any learners who take exams whilst we are closed, until on/after Monday 4 January; and
    • no IT support will be available should you or your learners encounter any difficulties.
  • Before we close, we can only process and certificate learners for whom we have received confirmation of successful proctoring by the end of Monday 21 December. Any confirmations received after this date cannot be processed and learners cannot be certificated until on/after Monday 4 January.

 For all courses, please remember:

  • If you try to register a course/learners after the above deadline dates, you will not be able to download any exam papers/access any online exams, and the run will not be accepted by the LASER office.
  • Any exam papers not received in the LASER office by Monday 14 December will not be marked and certificated until on/after 4 January.
  • Emergency telephone number only for use if you are running a course whilst the office is closed, and have an emergency you need to tell us about – 01932 578242. No other issues (including IT support for centre-proctored online exams) can be dealt with on this number, which must not be given to any candidates under any circumstances, and results cannot be given out from this number.

Trident Awards is the brand used by Laser Learning Awards, developed specifically to present a strategic and focused approach for the security industry sector. Laser Learning Awards is approved by the SIA and Ofqual.

Here’s why customers are choosing Trident Awards:

  • Competitive pricing with a commitment to quality and an efficient service
  • Dedicated customer support team
  • Secure 24/7 access to your online account via the Trident Awards website
  • Centres currently approved to offer licence-linked qualifications with another Awarding Organisation are eligible for a reduced centre recognition application fee which is a £160 saving
  • A maximum 5 working day turnaround on results from the  date exam paperwork is received at Trident Awards. Working day is Monday to Friday
  • A maximum 3 working day turnaround on certificates from the date that Trident Awards releases results. Working day is Monday to Friday
  • National coverage.

Training providers and anyone interested in become an approved training provider, please call us on 01932 571 878 or email us at trident@laser-awards.org.uk.

Candidates please note that you must phone your training provider with any queries, and that we cannot give out results by telephone.

If you are running a course out-of-office hours and have an emergency you need to speak to us about, please call 01932 578242. Please note that candidates must not use this number, and results cannot be given from this number.